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Delivery and Returns

DELIVERY

We ship orders from our base in Lisbon, Portugal.  As such, please allow for a 4 to 12 business days delivery period once an order has been placed.

We deliver Flausinas worldwide with DHL. If you wish to place an order and don't find your destination, please contact us at hello@flausinas.com.  

See the shipping costs and methods below:

CONTINENTAL PORTUGAL
Standard shipping costs - €5,5
Free shipping in orders over €98
   
 Euro Area
Standard shipping costs - €12
Free shipping in orders over €98

 

Europe (non Euro) and International
Standard shipping cost - €25
Free shipping in orders over €98
   

IMPORTATION COSTS

You should be aware that all countries have different laws regarding the importation of certain products and any orders designated for shipment to countries outside of European Union may be subject to import fees of which we have no control and are unable to provide estimates of as they differ widely from country to country.

We do not take any responsibility for the payment of import fees, taxes or other associated import costs. These costs are the responsibility of the recipient.

Understanding the import restrictions and the payment of any associated costs in your local area is considered the responsibility of the purchaser. We recommend you contact your local Customs office for current charges before placing your order.

RETURNS

We will be very sad if you decide to return your Flausinas but we believe that Flausinas should always make you happy so if for some reason they don't make you feel that way, and you wish to return them, simply send us an email within 14 days of receiving them to hello@flausinas.com and we’ll help you along the way.

Flausinas must be returned in its original packaging and with no signs of use within 14 calendar days of sending us the e-mail to hello@flausinas.com stating your wish to return them.

To complete the return we require a receipt of purchase.

We're so sorry, but we do not assume liability for loss or damage occurred during the shipment of the returned Flausinas.

Upon the reception of the product and after evaluating its condition, the amount you paid will be fully credited using the same payment method that you used when you purchased the item.  

SALES PURCHASES

All sale items are final sale. Sales include but are not limited to flash sales, coupon codes, PopUp shops and markets. Any purchases made during a sale, promotional campaign or with a discount code of any sort cannot be returned or exchanged. No exceptions. 

 

 

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